A quick note about custom listings. Due to the busy holiday season, I will not be able to create custom listings on etsy at this time. If you are inquiring if a certain scent comes in a particular product that may not be listed, please convo me and I will gladly anser. Usually the answer is yes and you can just place an order for something similar and make a note at checkout for me.
Thank you for your understanding!
Friday, November 29, 2013
Emails/Convos + TAT, Sale Update & Christmas Line
I hope everyone had a wonderful Thanksgiving. Each year, I host Thanksgiving at my house, not only for friends and family, but for those that do not have friends and family to go see or perhaps live too far to go see. This is something I always enjoy, being surrounded by friends and family.
This time of year proves to be a busy one. I am trying to answer all emails and convos as quickly as I can. With Thanksgiving having just passed, this added to the delay. Please bare with me as I get back to you. If it's a couple days, please try again. As they come in they get shoveled down and then I'm trying to go through them and answer them as as quickly as I can.
As far as TAT (turn around time) goes, I am working on it as quickly as I can. Again, it's the time of year and having just returned from a vacation it is not as quick as I'd like it. So TAT is currently set at 10 business days but can be up to 14 as noted on your receipt after checkout.
I am literally working round the clock to try and keep TAT consistent. Please keep in mind, I work from home in my shop, I have 4 children and I am currently working alone. My previous help went on to finish school and is preparing for graduation. So I have enlisted the help of my husband and kids. So I am doing the best that I can. If it gets to be too much, I will close the shop and site down until I can get caught up, which can be a few days.
Also keep in mind, I am having the last sale of the year (and probably the last for quite awhile since it slows TAT down). Sales tend to slow TAT down. I had extended the sale as I received quite a few inquiries in regards to it. The sale is being extended to Cyber Monday. A=
If you have a problem with your order, please contact me first. Again, if I don't respond within 24 hours (minus weekends and holiday), please try again.
I am also updating tracking today. If you did not get your tracking info, please convo/email.
I will also be, finally...adding the Victorian Christmas line tonight.
Thank you so much for your patience and understanding!
This time of year proves to be a busy one. I am trying to answer all emails and convos as quickly as I can. With Thanksgiving having just passed, this added to the delay. Please bare with me as I get back to you. If it's a couple days, please try again. As they come in they get shoveled down and then I'm trying to go through them and answer them as as quickly as I can.
As far as TAT (turn around time) goes, I am working on it as quickly as I can. Again, it's the time of year and having just returned from a vacation it is not as quick as I'd like it. So TAT is currently set at 10 business days but can be up to 14 as noted on your receipt after checkout.
I am literally working round the clock to try and keep TAT consistent. Please keep in mind, I work from home in my shop, I have 4 children and I am currently working alone. My previous help went on to finish school and is preparing for graduation. So I have enlisted the help of my husband and kids. So I am doing the best that I can. If it gets to be too much, I will close the shop and site down until I can get caught up, which can be a few days.
Also keep in mind, I am having the last sale of the year (and probably the last for quite awhile since it slows TAT down). Sales tend to slow TAT down. I had extended the sale as I received quite a few inquiries in regards to it. The sale is being extended to Cyber Monday. A=
If you have a problem with your order, please contact me first. Again, if I don't respond within 24 hours (minus weekends and holiday), please try again.
I am also updating tracking today. If you did not get your tracking info, please convo/email.
I will also be, finally...adding the Victorian Christmas line tonight.
Thank you so much for your patience and understanding!
Friday, November 22, 2013
Convos/Emails
I'm pretty sure I am caught up on convos and emails. But if for some reason, I missed you, please contact me again.
I am currently working on orders and we are aiming for all to be shipped by Monday instead of Tuesday. (this applies to all orders palced by Thursday November 21st).
We are striving to have all orders from the sale placed by Wednesday, but....depending upon the volume some may not make it until Friday. We are working on keeping TAT (turn around time) at 3-5 days.
Thank you for your patience!
I am currently working on orders and we are aiming for all to be shipped by Monday instead of Tuesday. (this applies to all orders palced by Thursday November 21st).
We are striving to have all orders from the sale placed by Wednesday, but....depending upon the volume some may not make it until Friday. We are working on keeping TAT (turn around time) at 3-5 days.
Thank you for your patience!
Thursday, November 21, 2013
Black Friday Sale & Current Updates
First off, my apologies for my sporadic-ness. I have been ill since returning and just when I begin feel better, I'm in bed sick again. But I am finally beginning to feel much better, even energy wise so I am back at work. I am working on getting back to some convos & emails, sending tracking and finishing up all orders. I should be 100% caught up by Tuesday. Yay!
:-)
I will be offering 1 last sale of the year this Friday, a pre-Black Friday Sale.
Sale will start this Friday and end on Sunday, November 24th, 2013.
20% off all orders of $50.00 or more. Use code: BLACKFRIDAY2013 for discount. Sale not valid on sample sizes. The sample sizes will be removed from the shop and site for this sale. Samples will return on Monday. Sale will begin early Friday morning.
I am currently working on adding tracking for orders recently placed (and those from before/during the vacation). I am also working on adding the Christmas lines. I began to add some when I started feeling ill. But will finish those up asap. For a limited time, I am also adding items from earlier in the year such as a few from the Valentines set such as 2 Lovers, Bound by Blood and Death by Chocolate.
The Twisted Fairytale collection will be available until our holiday closure, which is December 16th. This applies to all the Fall and Christmas items as well. Dark Woods will be making a return in January and the Valentine collections from past and new will be coming in January.
Debaucherous Alchemy is opening up Friday. Debaucherous Tarts will be up by Friday. Just working on some last minute touches since being ill. You don't realize how much or how many rely on you until you are out and cannot do any of it. Not sure what it was though as I was or have been the only one with it. I am thankful it has not affected the remainder 5 of the house.
My kids are officially on fall break, so I have some enlisted help. And the good thing from that is that my son, who loves working with me, will be adding a special perfume petite he hand blended himself in each order. I, or should I say, he, would love your feedback on it.
As always, I truly thank you for your patience.
Have a fabulous evening!
:-)
I will be offering 1 last sale of the year this Friday, a pre-Black Friday Sale.
Sale will start this Friday and end on Sunday, November 24th, 2013.
20% off all orders of $50.00 or more. Use code: BLACKFRIDAY2013 for discount. Sale not valid on sample sizes. The sample sizes will be removed from the shop and site for this sale. Samples will return on Monday. Sale will begin early Friday morning.
I am currently working on adding tracking for orders recently placed (and those from before/during the vacation). I am also working on adding the Christmas lines. I began to add some when I started feeling ill. But will finish those up asap. For a limited time, I am also adding items from earlier in the year such as a few from the Valentines set such as 2 Lovers, Bound by Blood and Death by Chocolate.
The Twisted Fairytale collection will be available until our holiday closure, which is December 16th. This applies to all the Fall and Christmas items as well. Dark Woods will be making a return in January and the Valentine collections from past and new will be coming in January.
Debaucherous Alchemy is opening up Friday. Debaucherous Tarts will be up by Friday. Just working on some last minute touches since being ill. You don't realize how much or how many rely on you until you are out and cannot do any of it. Not sure what it was though as I was or have been the only one with it. I am thankful it has not affected the remainder 5 of the house.
My kids are officially on fall break, so I have some enlisted help. And the good thing from that is that my son, who loves working with me, will be adding a special perfume petite he hand blended himself in each order. I, or should I say, he, would love your feedback on it.
As always, I truly thank you for your patience.
Have a fabulous evening!
Monday, November 18, 2013
Christmas line update
My apologies for not getting the Christmas lines up this weekend and for not being able to get to all convos/emails. I have come down with something terrible and spent the last few days in bed unable to move pretty much. Not sure what came over me but I am just barely starting to feel better. So I will begin to get back to convos/emails this evening and add the new lines tonight.
Thank you for your continued patience!
Thank you for your continued patience!
Wednesday, November 13, 2013
Finally home!!
I am back from my vacation! It was quite interesting to say the least, in all aspects. We were delayed to return due to extreme bad weather. That itself was not fun and I missed my kids dearly. Either way, we are home and that is all that matters now.
We returned late last night. So I will be reopening the shop by later today and get to answering the convos and emails that came in. I am extremely exhausted, so please forgive me if it's not until tonight that I get to the convos and emails. But I will get to everything asap.
Once the shop reopens, I will begin to add the German Christmas line. This week will be an exciting one as The Victorian Christmas line will be coming as well as Debaucherous Alchemy and Debaucherous Tarts.
I am currently working on one last Christmas line, it's different and fun and was something I was going to bring out in the past but will be coming out this year. Some of the new scents that will be coming are:
Drunken Elves
Ho, Ho, Ho
The Naughty List
Mommy Kissing Santa
And more. :-)
Current turn around time will be 2-3 business days. Please note, that this can change at any time due to the busy holiday season.
That is pretty much it. I hope everyone has a fabulous day!
We returned late last night. So I will be reopening the shop by later today and get to answering the convos and emails that came in. I am extremely exhausted, so please forgive me if it's not until tonight that I get to the convos and emails. But I will get to everything asap.
Once the shop reopens, I will begin to add the German Christmas line. This week will be an exciting one as The Victorian Christmas line will be coming as well as Debaucherous Alchemy and Debaucherous Tarts.
I am currently working on one last Christmas line, it's different and fun and was something I was going to bring out in the past but will be coming out this year. Some of the new scents that will be coming are:
Drunken Elves
Ho, Ho, Ho
The Naughty List
Mommy Kissing Santa
And more. :-)
Current turn around time will be 2-3 business days. Please note, that this can change at any time due to the busy holiday season.
That is pretty much it. I hope everyone has a fabulous day!
Subscribe to:
Posts (Atom)
