Friday, December 19, 2014

Happy Holidays and last day to order

Just a friendly reminder that today is the last day to place any orders before we take a break unil after the new year. Any orders received today will be shipped today and tomorrow.

After today you will still be able to place an order but they will not be processed until January 5th.

All orders have been shipping same and next day. Any orders placed today will ship either today or tomorrow. I will still be available via convo or email until the 23rd and then I am offline to spend precious time with my loved ones.

We thank you for your patronage and we wish everyone a very Merry Christmas and a Happy, healthy and prosperous new year!


Wednesday, December 17, 2014

A Few Updates

Just a few updates here.

All orders have been shipped. Current TAT is within 1 business day at the moment.

All shipping deadlines have passed but we will continue to ship orders daily up until December 19th. We will process all orders as quickly as possible, but cannot guarantee orders will arrive in time for Christmas. At this point, delivery of packages depends on usps.

We will be taking a break beginning December 20 and will not be processing orders until we return on January 5th, 2015. The shop and website will remain open during this time and will reflect a 2 week TAT. I will be available via convo and email until the 23rd.

Holiday scents:

Many are out of stock or low on stock, but will remain listed until inventory is depleted. This includes the fall items as well. Some items I did not get to add to the shop and website, but I will be doing that this week. This includes perfumes, lotions and a few other holiday items.

Also, I found a few perfumes in The Pumpkin Head Girls scent. I was so excited as a few had been asking for it. Unfortunately, I do not have it available in any other product.


I have received quite a few emails and convos inquiring about my grandma. I thought I'd post an update here for everyone. She is doing really well. She has begun chemo but on a smaller level, so to speak. The dr wants to make sure there is no chance of it ever returning. She is in great spirits and can't wait for the family to come see her for Christmas.  My grandma and I would like to thank everyone for the well wishes and prayers, they mean a lot to us.

I hope everyone has a wonderful Christmas and a healthy, happy and prosperous new year!

Saturday, December 6, 2014

Thank you!

A HUGE thank you to everyone that has been so kind and patient throughout this very busy time of year.

A lot has been going on behind Debaucherous Bath. As mentioned before, my computer crashed and all but labels for whipped soaps, bubbling scrubs and lotions were lost. I've spent countless hours trying to recreate them. The images I used were lost as well, so I spent way too much time trying to figure things out. You may notice that the labels for lip balms, perfumes and perfume petites are different. You may even see a few variations, I am trying to figure out what I like and do not like. Honestly, I hate it. This is the worst time of year to have to deal  with this.

Also, another family member has been battling cancer, once again. This time breast cancer and it is my grandma, to whom I love so much and has always been my 2nd mom. She recently had surgery to remove the cancer and a lymph node, and will begin chemo next week. The dr is confident all has been removed and has joked she will live to be 100, to which she jokingly said she will hold to him, she is currently 81. I have shared this with just a few and I am thankful for the prayers and support offered.

Also, I am deeply indebted to Lori who has volunteered her time, no less, to helping me in any way she possibly can. At first it was with convos and emails, but she saw me working until the wee hours of the night, every night and offered to help me process the orders, I took her up on her offer and off we rode. We are now back at a 3-5 business day TAT.

At the same time, our customer service lagged majorly because of just concentrating on packaging and shipping the orders and we are so sorry for that. I am currently working through many emails and convos as we speak.

 
RE USPS: As always, I've been having issues with them and still do. I have packages showing as delivered right at our local po, to having them not being scanned until they are at the buyers sorting facility. I admit, my business skills are not 100% but I do try to be near that. I just cannot change shipping couriers, FedEx and UPS are just too expensive for the size orders that come in. Sample orders are usually under 3oz, how can one justify charging at least $6 for a couple samples shipping via FedEx or UPS? So I am still dealing with usps. They recently changed locations and I am hoping things get better. I have complained with the postmaster and have yet to hear anything. I have been told by the employees themselves to either take the packages to another station or that the post master is inadequate. What do you do when these are being told to you by the actual employees? It is beyond frustrating.

Which leads me to this, in a week or 2, after all orders are shipped and I make sure thay are delivered, I will be putting the shop on vacation mode as well as the website. I'm not sure how long I'll take off, but I'd like to take the time spending it with my family and visiting with my grandma on top of that. It is Christmas time and I have yet to even shop for gifts. Saying I am exhausted is an understatement. My little girls birthday is next month too and I'd like to concentrate on her special day. So most likely after her birthday, I will return.

I will be updating the shops inventory and many things will be coming down, mainly holiday scents and a few others that will be discontinued, such as Stanko. Some items move too slow and I need to narrow it down to keep things moving smoothly.

I will update later in the week whih scents I plan to discontinue.

We thank you from the bottom of our hearts.



Sunday, November 30, 2014

December Fragrance of the Month

December Fragrance of the Month:

Joyeaux Noel 

Victorian Christmas Tree decorated with freshly popped popcorn garland, sweet winter berries, silver tinsel and holly.


Free perfume petite with every order of $25.00 or more in addition to the free perfume petite sample included with every order.

Cyber Monday Sale

Our biggest sale ever and last for the year and it's our way of thanking you for your continued patience throughout this busy time for us here at Debaucherous Bath.

Cyber Monday Sale at our etsy shop begins tonight at 8pm Pacific time! Not valid on samples sizes or with any other offer. All samples sizes will be taken down from the etsy site until the sale ends. 20% OFF ALL ORDERS OF $40.00 OR MORE. Sale ends Monday, December 1st at 11:59pm Pacific Standard time. Use code: DBCYBERMONDAY. Sorry, no custom listings at this time. Shipping overages will be refunded. This sale code is valid at etsy only.

On the website, BUY 5 GET 1 FREE on any full size whipped soaps, bubbling scrubs, lotions and perfumes. NOT VALID ON SAMPLE SIZES. Not valid with any other offer. Any shipping overages will be refunded. State free choice in comments section at checkout. Sale will end at 11:59 pm Pacific time, Monday December 1st, 2014.


Also, We have finally caught up on orders. So exciting! We will be keeping the TAT at 1-2 weeks, but orders are going out much much sooner now. We cannot thank you enough for your patience during this exceptionally busy time of year.

We will not be able to combine orders during this busy time to keep TAT moving quickly. Thank you for your understanding.


New Christmas scents will be added tonight as well as some oldies specifically for the sale only. Stock will be limited so don't miss out. 

Lori is still working on convos and emails, so please bare with us. She has also been helping me process orders so we can get them out quicker. It has been a long haul here for us, but we finally pulled through. All orders are up to date and are shipping tomorrow. The remainder of the orders received Thursday November 27th, Friday November 28th, and Saturday, November 29th will be shipping on Tuesday.

Again, thank you so much for your continued patience.


Have a fabulous day!

Tuesday, November 11, 2014

Quick Update

DB here,

I will be taking the next few days off to catch up on some much needed rest. I am literally running on fumes over here, lol. I have made some great progress on orders and am excited that we are nearly caught up finally! I will continue to process orders, but until this weekend, I'll just have to take it easy. My back is bothering me a bit from standing and working so much and I forget that I am still in recovery mode from this past summers surgery (I was told a year and it's been 5 months and so far so good). I think a visit with my acupuncturist and a long overdue massage are in order.

Lori will be available via convo or email. The shop and websites will remain open.

Thank you so much for your continued patience!

Good Morning!

Good morning!

My name is Lori, many of you I have had the pleasure to converse with while others I am still catching up on.

I have been helping DB with convos at etsy, emails and shipping labels and tracking. Pretty much anything that involves sitting in front of the computer while she is off producing and packing everyones orders.

I am fairly new to this but DB has been very kind to show me the ropes. 

In the past month DB's computer crashed and she lost all her labels. She has been working on getting that done on a brand new computer so you may notice that some of the lip balm, handmade soaps, perfumes and perfume petite sample labels look a little different. She completely lost all of those so she had to redesign them sadly. That took quite a bit of time for her. Luckily all lotion, whipped soap and scrub labels were designed by her designer and she was able to retrieve those as those were backed up. Its just been one thing after another, but DB is a real trooper and keeps going strong. I'm quite amazed at how she continues like she does with 4 kids.

Also, a lot of the Christmas items have been added. The 2nd collection will be up on November 19th, so stay tuned for that. During that time the website will be updated with all new stock as well.

And....I shouldn't really tell, but I know that DB has something special planned for Thanksgiving weekend. So exciting!

Time to get back to work!

Have a very lovely day everyone!

Lori