Friday, December 19, 2014

Happy Holidays and last day to order

Just a friendly reminder that today is the last day to place any orders before we take a break unil after the new year. Any orders received today will be shipped today and tomorrow.

After today you will still be able to place an order but they will not be processed until January 5th.

All orders have been shipping same and next day. Any orders placed today will ship either today or tomorrow. I will still be available via convo or email until the 23rd and then I am offline to spend precious time with my loved ones.

We thank you for your patronage and we wish everyone a very Merry Christmas and a Happy, healthy and prosperous new year!

Wednesday, December 17, 2014

A Few Updates

Just a few updates here.

All orders have been shipped. Current TAT is within 1 business day at the moment.

All shipping deadlines have passed but we will continue to ship orders daily up until December 19th. We will process all orders as quickly as possible, but cannot guarantee orders will arrive in time for Christmas. At this point, delivery of packages depends on usps.

We will be taking a break beginning December 20 and will not be processing orders until we return on January 5th, 2015. The shop and website will remain open during this time and will reflect a 2 week TAT. I will be available via convo and email until the 23rd.

Holiday scents:

Many are out of stock or low on stock, but will remain listed until inventory is depleted. This includes the fall items as well. Some items I did not get to add to the shop and website, but I will be doing that this week. This includes perfumes, lotions and a few other holiday items.

Also, I found a few perfumes in The Pumpkin Head Girls scent. I was so excited as a few had been asking for it. Unfortunately, I do not have it available in any other product.

I have received quite a few emails and convos inquiring about my grandma. I thought I'd post an update here for everyone. She is doing really well. She has begun chemo but on a smaller level, so to speak. The dr wants to make sure there is no chance of it ever returning. She is in great spirits and can't wait for the family to come see her for Christmas.  My grandma and I would like to thank everyone for the well wishes and prayers, they mean a lot to us.

I hope everyone has a wonderful Christmas and a healthy, happy and prosperous new year!

Saturday, December 6, 2014

Thank you!

A HUGE thank you to everyone that has been so kind and patient throughout this very busy time of year.

A lot has been going on behind Debaucherous Bath. As mentioned before, my computer crashed and all but labels for whipped soaps, bubbling scrubs and lotions were lost. I've spent countless hours trying to recreate them. The images I used were lost as well, so I spent way too much time trying to figure things out. You may notice that the labels for lip balms, perfumes and perfume petites are different. You may even see a few variations, I am trying to figure out what I like and do not like. Honestly, I hate it. This is the worst time of year to have to deal  with this.

Also, another family member has been battling cancer, once again. This time breast cancer and it is my grandma, to whom I love so much and has always been my 2nd mom. She recently had surgery to remove the cancer and a lymph node, and will begin chemo next week. The dr is confident all has been removed and has joked she will live to be 100, to which she jokingly said she will hold to him, she is currently 81. I have shared this with just a few and I am thankful for the prayers and support offered.

Also, I am deeply indebted to Lori who has volunteered her time, no less, to helping me in any way she possibly can. At first it was with convos and emails, but she saw me working until the wee hours of the night, every night and offered to help me process the orders, I took her up on her offer and off we rode. We are now back at a 3-5 business day TAT.

At the same time, our customer service lagged majorly because of just concentrating on packaging and shipping the orders and we are so sorry for that. I am currently working through many emails and convos as we speak.

RE USPS: As always, I've been having issues with them and still do. I have packages showing as delivered right at our local po, to having them not being scanned until they are at the buyers sorting facility. I admit, my business skills are not 100% but I do try to be near that. I just cannot change shipping couriers, FedEx and UPS are just too expensive for the size orders that come in. Sample orders are usually under 3oz, how can one justify charging at least $6 for a couple samples shipping via FedEx or UPS? So I am still dealing with usps. They recently changed locations and I am hoping things get better. I have complained with the postmaster and have yet to hear anything. I have been told by the employees themselves to either take the packages to another station or that the post master is inadequate. What do you do when these are being told to you by the actual employees? It is beyond frustrating.

Which leads me to this, in a week or 2, after all orders are shipped and I make sure thay are delivered, I will be putting the shop on vacation mode as well as the website. I'm not sure how long I'll take off, but I'd like to take the time spending it with my family and visiting with my grandma on top of that. It is Christmas time and I have yet to even shop for gifts. Saying I am exhausted is an understatement. My little girls birthday is next month too and I'd like to concentrate on her special day. So most likely after her birthday, I will return.

I will be updating the shops inventory and many things will be coming down, mainly holiday scents and a few others that will be discontinued, such as Stanko. Some items move too slow and I need to narrow it down to keep things moving smoothly.

I will update later in the week whih scents I plan to discontinue.

We thank you from the bottom of our hearts.