Monday, December 26, 2011

Merry Christmas, Overstock Sale!

I hope everyone had a wonderful Christmas!

I know I did. I did last minute shopping up until Christmas eve! Got to see and spend time with family. Cooked and ate until I could not stand to see food any longer! Wrapped until 2am on Christmas eve until I nearly passed out. I did it all! But it was all worth it.

I wanted to post an update. I have received a few packages back unfortunately. Undeliverable, unable to forward is what is labeled on the boxes. I will be contacting those this week.

Next week I will be reopening, even though I didn't officially close the shop, I became overwhelmed with Christmas and forgot to really. This week I will also be answering a few convos I received. 

The German and Traditional Christmas will be restocked and available until January 15th. After this they will no longer be available. I have to make room for my new collections coming.

I will also be running an overstock sale beginning January 2nd from my Fall and Halloween collections. Some items will include Madame Violca's Midnight Carnival, State Fair Lip Balm, Wild Apple Tree, Thanksgiving 1891, Black Cat and a few more. These will be at a discounted price. I do not have too many available. I will be listing only what I have. I won't be able to do custom listings for the items unfortunately. The sale will begin at 9am Pacific Standard time until inventory has been depleted.

Items that will be staying around year long and no longer will be an LE (Limited Edition)

Alice's Nightmare in Wonderland
Dr. Jekyll
Mr. Hyde


The following items are available until January 15th:

Pumpkin Lavender Perfume
Cookies for Santa
Lebkuchen
Sankt Nikolaus
Mommy Kissing Santa
Naughty Mrs. Claus 
Gl├╝hwein
Merlot Lip Balm
Pumpkin Honey Lip Balm
Gingerbread Lip Balm
Pumpkin Lavender Lip Balm
Stollen
Grandma Lee's Eggnog
Candy Cane
Aunt Hattie Mae's Sweet Potato Pie 
Gl├╝cksschwein
Toffee Lip Balm
Butterscotch Lip Balm
Peppermint Bark
Eggnog Lip Balm
Pomegranate Lip Balm
Hot Buttered Rum Lip Balm
Christmas Cookies Lip Balm

Thank you and have a very Happy New Year!






Monday, December 19, 2011

Last Day to Order

Just a friendly reminder that today is the last day to order. The shop will be closing by the end of the business day today.

All orders received up until last Saturday December 17th, are shipping out by today. Anything received today I will ship out as quickly as I can but cannot guarantee it will arrive in time for Christmas, especially international orders, as shipping takes up to 3 weeks to deliver.

German and Traditional Christmas items will be available for one more week after the shop reopens on January 2nd for those that missed out. I received quite a bit of requests from people wanting me to keep them around. I can only keep them around for one week as I have 3 new collections coming out in January.

Dark Woods
Loved to Death Valentine Collection
Twisted Fairytales Collection

Also in January I will be having an overstock sale on some items from my Halloween and Fall  collections. I have a few items I'd like to clear out so I can make room for the new collections. They will be discounted. :-)


I hope everyone has a Merry Christmas and Happy New Year!

Thursday, December 15, 2011

Shipping Update for Christmas & Inventory Update

We are nearly caught up on all orders.  Everything will be out in time for Christmas. We are shipping everything out by December 19th the latest.

Any orders received by Friday and Monday will also be shipped out but I cannot guarantee they will make it in time for the holiday! Any international orders received have been shipped, but again, no guarantee they will arrive in time for the holiday as shipping can take up to 3 weeks once they leave our hands.

The etsy shop will be closing on Monday. 

I've been noticing USPS is not scanning all packages we drop off. Some are not showing any status until they have been delivered. Please be patient. I know it's hard with Christmas coming, I worry too! I've been watching each and every package that leaves here. It's quite nerve wracking to be honest as I want you to get them just as much you want them. I've been staying up every night until 1am getting orders completed. My reward is your happiness.

Please remember you can convo me anytime. As of late I've been answering convos late at night just before I crash, lol. But I am here for you to answer any questions you may have.

Inventory update, I am updating my etsy shop to reflect exactly what I have left. So you will see possibly 1 left of this or 3 left of that. That means that is all I have left. I cannot make anymore as I do not have the time. I do not want to hold any orders up and at this time I cannot do anymore custom listings. I will be restocking after the New Year and I will be restocking some of the Christmas items for 1 week only as well for those that missed out. 


After the New Year I have handmade soaps coming, finally! They have been curing and I've not had much time to list much of anything new, not even the remainder of the Christmas line unfortunately.  As a matter of fact, today I will be listing a few items that I was not able to list such as Aunt Hattie Mae's Sweet Potato Pie in Perfume and Lotion as well as Mommy Kissing Santa.

I hope everyone has a fabulous weekend!!!

Monday, December 12, 2011

Restocks

As we are nearing the completion of orders received up until this past Friday I have been able to go through inventory last night and I am relisting what I have available on etsy this morning. I've been getting quite a few convos about relisting items. I can only relist what I have in stock at this point, which is very low.

What I do not have and will not be relisting until after New Years:

Samples in all jars, this includes whipped soaps, lotions and bubbling scrubs. I do have plenty of petite samples in almost all the scents though, except Mad Hatter Tea Cakes. Twilight Night is very low as well as Alice's Nightmare in Wonderland.

The German Christmas line is getting low as well.

I have plenty of lip balms in stock still. 

And an update on one of the lost packages, some how, this morning as I was rushing out to get my kids to school in the pouring rain was a box, wet of course. One of the boxes that I had been waiting on full of the bags I use to place the perfumes in. I have no clue how it got there, a neighbor perhaps? Either way, it's here and even though the box is wet, the contents are not. There is still another out there gone. HHmmph.


Again, thank you for your patience during this very busy time!

Friday, December 9, 2011

Quick Update

Just a quick update as to what we are doing.

We are working overtime on getting all orders out. Some orders were held back, I had a MAJOR problem with FedEx losing a package of our muslim bags that we had ordered for the perfumes. They lost it, I had to place another order, they lost the 2nd one. Ordered AGAIN. I cannot tell you the frustration I am going through at this point. But....it finally arrived. The other 2 packages, well, they are being traced, hopefuly they will turn up. The good thing is that the company is local and it comes next day, but with all this frustration, it took all week to finally get them. I was seriously starting to think of taking the 2 hour drive to just pick them up myself, forget FedEx!


I'm trying to answer convos as quickly as I can, if I do not respond right away, just know I am processing and packing orders. But I typically respond within 24 hours, most time same day. If you feel I missed you, convo me again, bug me, bug me, bug me, I do not mind at all! lol When you say "I hate to bother I know it's a busy time of year" It's NOT bothering me at all. I am here to help in any way I can. Even if that means locating a package, letting you know the status of your order, adding an item on, whatever it may be. Customer service is my number one priority.


I also want to let everyone know that all orders will be going out in time for holiday gift giving. We should be 100% caught up by Tuesday. This is an amazing feat for this time of year. I cannot express how thankful I am for your patience during this busy time of year. And not to mention the extra helping hands I have received here with my BFF. She has made a world of a difference.

I also wanted to share one more bit of good news, I have received many inquiries about Alice's Nightmare in Wonderland, asking to keep it around. I have been debating on this. Last year we took it down after Halloween. It was intended to be an LE, limited edition item since its main note is pumpkin. But I do have 2 other Alice themed fragrances. I decided to carry on with the theme. Alice's Nightmare in Wonderland will be available year long. But I won't be restocking anymore until after New Years. So stock up while you can.

I hope everyone has a fabulous weekend!!





Tuesday, December 6, 2011

Inventory, Shipping Deadline & Dark Woods Debut Change

Please keep in mind the December holiday schedule!!

December:

Closed beginning December 19th, 2011 in observance of Christmas and New Years. All orders received by Monday December 12th, 2011 will be processed and shipped out prior to closure. Any orders received after the 12th I will work as quickly as I can to get out but I cannot guarantee delivery for Christmas. No orders will be accepted after this date (the 19th) or during this closure time. We will reopen Monday January 2nd, 2011.

This means the shop will begin to close during this time and no orders will be able to be placed through the etsy shop.

Inventory:

Many items are running low on inventory, such as Twilight Night, Mad Hatter Tea Cakes, Alices Nightmare in Wonderland. I will not be restocking until I reopen in January. 

January is also when I will be opening the website debaucherousbath.com. So you will have a choice of ordering from either etsy or the website after the New Year.

I am also running very low on samples, such as whipped soaps and bubbling scrubs. What I have up is all I have left at the moment. So I will be unable to list any custom listings for any other sample sizes unfortunately. Again, I will not be relisting until I reopen in January.

In January I will be having an overstock sale. I have a few items left from my Halloween and Fall collections.

Dark Woods Collection:

I've decided to hold off on the Dark Woods collection until I reopen on January 2nd. I figure I have too much going on right now anyways and I didn't want to get too behind on orders. As it is we have finally begun to get caught up. 

Also in mid January will be the debut of 2 other new collections, a valentine collection, Loved to Death and a fairytale collection. These I've been working on for quite a few months and you have actually gotten to see a couple from the fairytale collection already, Rapunzel and Little Red Riding Hood. These 2 scents will also be available in my other products. So January will be an exciting month for new scents!

As far as the German and Traditional Christmas items, these will be available until December 16th.

Thank you!




Monday, December 5, 2011

Priority Mail

I just wanted to let you know that all orders with sufficient postage paid (with the exception of orders that are just lip balms and samples that usually ship via First Class) are going via priority mail. As usual, I refund shipping over charges of $1.00 or more.

The reason for this is that I want to ensure that everyone gets their orders before the holidays. First class and parcel post can take some time and I want to avoid that. 

Also, if you are just ordering samples or lip balms for stocking stuffers and want your order shipped via priority mail, please convo me, I can set up a custom listing for this.

This does not apply to international customers unfortunately.

Sunday, December 4, 2011

Finally!

It looks like we have finally caught up on orders!! WHEW!!!!!!! I can't thank everyone enough for their patience, I really cannot.


Finally, finally finally, I am so thrilled! Even the most recent orders are on their way out beginning tomorrow. The only thing I have left is to update paypal tonight with all the tracking #'s for everyone and any orders that require refunds on shipping. I also get to finally start adding the Traditional Christmas line too! FINALLY! 

Thank you again, I really can't thank you all enough for being so kind and patient. You are all so wonderful! I hope you have had a wonderful weekend!

DB