Tuesday, March 18, 2014

All Caught Up!! YAY!

I am happy to announce that ALL orders have been shipped. Finally caught up. I have been working countless hours trying to get them all caught up. There was a week that I was out due to personal reasons, but I am back and I am feeling FABULOUS!

I'd like to address USPS tracking. On etsy, the tracking does not seem to update and I get lots of convos asking where their packages are. If you click on the actual tracking number, it will take you to usps.com and there you will see updated tracking, most of the time. There have been a few customers that have told me as of late that etsy nor usps has updated tracking but they received their packages. Please be patient, like you, I sit here watching the tracking with anxiety. I have called into usps on a few occasions (if you have ever had this "luxury", you may have waited as long as I did to speak to someone, 43 long, beautiful, glorious minutes to get through and only to be told to contact the sorting facility directly where a package was sitting, then to find out I'd have to call yet another number). Sometimes I feel like I am going to lose my mind!

I have been reading on the etsy forums many sellers having problems with usps since Christmas, unfortunately.

Anyhow, if by any chance, I have not responded to a convo or email from you, my deepest apologies. I tend to get sidetracked but always try my best. Convo or email me again, it is never a bother, but a reminder that I slipped and need to get my rear in gear, lol. I swear, with age and having many children comes forgetfulness, lots of it sadly. lol

Ok, now for the exciting news, I am FINALLY, FINALLY, FINALLY going to be adding new items, many new lip balms, bubbling scrubs, lotions, etc., this week.

Soap! Cold process, old fashioned, lovely soap is curing and almost ready to be added as well. I cannot wait. I haven't had any new soaps in the shop or website in quite a long time. 

At Debaucherous Alchemy, I will be adding many new perfumes I have been working on in the past year.

Debaucherous Tarts, I will be adding wax tarts in April sometime.

And last but not least, samples, I will be adding more, ready to ship samples for you to the etsy shop. Woohoo!

That is about it. I will be updating TAT on etsy to reflect current turn around times. I will keep it at 3-5 business days as long as I am able to. please keep in mind that TAT is Monday through Friday, does not include weekends as I like to spend time with my family, does not include any holidays, as again, I like to spend time with my family and I try my best to answer all convos and emails, even if it's a 1am, ;-).

I hope everyone has a fabulous week and I can never thank you all enough for your continued support and patience with me and my business!

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